Legal Notice

This legal notice contains information about Bloom Baby, our website, our products, and the terms that apply to the use of our online store.

By visiting or using our website, you accept this legal notice as well as our other policies and terms of service.

1. Company Information

This website is operated by:

Bloom Baby
Email: support@bloombaby.com

If you have questions about the website, products, orders, payment, delivery, returns, or legal information, you can contact us via email.

2. Purpose of the Website

Bloom Baby operates an online store where customers can purchase baby and children's products.

All information on the website is provided in order to present our products, process orders, provide customer service, and inform customers about their rights and obligations.

3. Use of the Website

You may only use the website for lawful purposes and in accordance with applicable law.

You must not:

• Use the website in a way that may harm, overload, or disrupt the website's function

• Attempt to gain unauthorized access to our systems

• Copy, misuse, or distribute content from the website without permission

• Use false information when ordering

• Take actions that may be considered fraud, misuse, or an attempt to circumvent our systems

We reserve the right to limit or deny access to the website if we determine that the use is unlawful, harmful, or in violation of our terms.

4. Product Information

We strive to ensure that all product descriptions, images, prices, materials, measurements, and other information on the website are as accurate as possible.

However, minor variations may occur, including differences in color, texture, finish, size, or appearance. This may be due to screen settings, lighting conditions, production, the natural properties of the materials, or photographic reproduction.

Product images are for guidance only and may differ slightly from the actual product.

5. Prices and Payment

All prices are displayed in USD, unless otherwise clearly stated at checkout.

Any delivery costs, discounts, and total order costs are shown before you complete the purchase.

Payment is made online via the payment methods available at checkout. Bloom Baby does not store full payment card details on its own systems. Payment is processed through secure external payment providers.

We reserve the right to cancel an order if there are obvious pricing errors, technical faults, stock errors, suspicion of fraud, or unauthorized use of a payment method.

6. Delivery

Delivery is made to the address the customer provides at checkout.

The customer is responsible for ensuring that the delivery information is correct and complete.

Delivery times are estimates and may vary depending on the carrier, destination, local conditions, promotional periods, holidays, customs processing, or other circumstances beyond our control.

Further information can be found in our shipping policy.

7. Right of Withdrawal, Returns, and Refunds

Customers have rights under applicable consumer protection regulations, including the right to withdraw from an online purchase within the statutory period, where this applies.

Returns, refunds, defective items, damaged items, and exchanges are handled in accordance with our return and refund policy.

The customer must contact us before an item is sent back.

Contact:

support@bloombaby.com

8. Right to Complain

If a product has a fault or defect, the customer may have rights under applicable consumer law.

The right to complain does not cover damage caused by incorrect use, ordinary wear and tear, accidents, lack of maintenance, misuse, or changes made by the customer.

When making a complaint, please contact us with your order number, a description of the problem, and clear photos or video.

9. Intellectual Property Rights

All content on the website, including text, images, graphics, logos, icons, product names, design, layout, videos, and other material, belongs to Bloom Baby or relevant rights holders.

The content may not be copied, reproduced, modified, distributed, published, sold, or used commercially without prior written permission.

Unauthorized use of the website's content may result in legal action.

10. Limitation of Liability

Bloom Baby makes reasonable efforts to keep the website secure, accurate, and available.

However, we do not guarantee that the website will always be error-free, uninterrupted, free of technical problems, or free of temporary inaccuracies.

Bloom Baby is not responsible for indirect losses, operating losses, loss of data, loss of profit, or other indirect damages, unless otherwise required by mandatory law.

Nothing in this legal notice limits the customer's statutory rights as a consumer.

11. External Links

The website may contain links to third-party websites, payment providers, shipping partners, social media, or other external services.

Bloom Baby is not responsible for the content, security, terms, or privacy practices of third-party websites.

We recommend that the customer read the third party's own policies and terms before sharing information or using services outside our website.

12. Personal Data

We process personal data in accordance with our privacy policy.

When you use the website or make a purchase, we may process information such as name, email address, phone number, delivery address, order details, payment status, and technical information.

For more information, please refer to our privacy policy.

13. Cookies

The website may use cookies and similar technologies to ensure functionality, improve the user experience, analyze traffic, and support marketing.

Some cookies are necessary for the website to function correctly. Other cookies are only used where consent is required.

Further information can be found in our privacy policy or cookie settings on the website.

14. Marketing and Communication

All marketing is to be understood as commercial communication from Bloom Baby.

Promotions, discounts, time-limited offers, and sales only apply for the period and under the conditions stated on the website or in the relevant promotion.

We reserve the right to correct errors, change promotions, or end offers if there are technical faults, obvious pricing errors, misuse, or stock limitations.

15. Force Majeure

Bloom Baby is not responsible for failure or delay in fulfilling obligations if this is due to circumstances beyond our reasonable control.

This may include, but is not limited to, natural disasters, war, strikes, pandemics, government restrictions, transport delays, customs delays, technical problems, supplier errors, or other unforeseen events.

16. Changes to the Legal Notice

We may update this legal notice from time to time to reflect changes in our business, website, products, legal requirements, or technical features.

The latest version will always be available on the website.

17. Governing Law and Consumer Rights

This legal notice is to be understood in accordance with applicable consumer protection regulations, where these apply.

If you are acting as a consumer, this legal notice does not affect the mandatory rights you have under applicable law.

18. Contact

If you have questions about this legal notice, our website, or your rights, you can contact us at:

Bloom Baby
Email: support@bloombaby.com